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Effective Date: July 20, 2025
You have arrived at ProfileIQ and/or are otherwise interacting with our Service (defined below), which is owned and operated by Phase2 Technology, LLC ("Company," "ProfileIQ," or "we," "our" or "us"). This Privacy Policy governs your use of the ProfileIQ platform, website, and any other online service that posts a link to this Privacy Policy (each a "Site" or "Service"), but does not apply to data we receive from third parties, unless we combine such data with Personal Information (defined below) that we have ourselves collected under this Privacy Policy.
IMPORTANT NOTE: ProfileIQ is designed specifically for healthcare providers and healthcare organizations. This Privacy Policy addresses both general website visitors and registered healthcare professionals who use our platform to manage their professional profiles.
By using our Service, you consent to our Privacy Policy and our collection, use and sharing of your information and data, and other activities, as described below.
Personal Information and Professional Information. On the Service, we may ask you to provide us with certain categories of information such as:
(1) Personal Information: Information that identifies you personally, including:
(2) Professional Healthcare Information: Information specific to your healthcare practice, including:
(3) Demographic Information: Information about your practice and professional background, such as:
External Healthcare Data Integration. When you use ProfileIQ, we may collect and integrate information from authoritative healthcare databases, including:
We collect this information through various forms and interfaces on the Service, including profile creation forms, integration with external healthcare databases, and when you otherwise interact with the Service.
In addition to information you provide, we and our third-party service providers may automatically collect certain information ("Usage Information") including:
Healthcare-Specific Usage Information: We may also collect information about how you use ProfileIQ's healthcare features, including:
When you use ProfileIQ's AI-powered features, we may:
We may use your information to:
(1) Healthcare Profile Management:
(2) Service Delivery:
(3) Healthcare Organization Support:
(4) Communication and Support:
(5) Service Improvement:
Healthcare Data Sharing Principles: We understand the sensitive nature of healthcare professional information and maintain strict controls over data sharing.
(a) With Your Healthcare Organization:
If you are affiliated with a healthcare organization using ProfileIQ, we may share your profile information with authorized administrators from that organization for:
(b) With Authorized Service Providers:
We work with third-party services that help us deliver ProfileIQ, including:
(c) For External Healthcare Database Integration:
When you authorize integration with external databases, we may:
(d) As Required by Law:
We may disclose information when required by law, regulation, legal process, or governmental request, including:
(e) Business Transfers:
In connection with any merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, provided they agree to honor this privacy policy.
HIPAA Compliance: ProfileIQ is designed to work with professional healthcare information that is typically not subject to HIPAA privacy rules, as it focuses on provider professional information rather than patient health information. However, we implement healthcare-grade security measures to protect all information.
Professional Information Accuracy: We work to ensure accuracy of professional information through integration with authoritative healthcare databases. You are responsible for reviewing and correcting information in your profile.
Public vs. Private Information: Some information in your ProfileIQ profile may be intended for public marketing use (such as professional biographies and credentials), while other information remains private to you and your healthcare organization.
Multi-Tenant Security: Our platform is designed with multi-tenant architecture that ensures healthcare organizations cannot access profiles or information from other organizations without proper authorization.
Profile Management: You may:
Communication Preferences: You may:
Data Deletion: You may request deletion of your profile and associated data, subject to:
To exercise these rights, contact us at privacy@profileiq.com.
Healthcare-Grade Security: We implement comprehensive security measures appropriate for healthcare professional information, including:
Database Integration Security: When integrating with external healthcare databases, we:
We retain your information for as long as:
When we delete information, we remove it from active systems but may retain copies in backup systems for a limited time period for security and recovery purposes.
ProfileIQ operates primarily in the United States. If you are located outside the United States, your information will be transferred to and processed in the United States. We implement appropriate safeguards for international data transfers in compliance with applicable privacy laws.
ProfileIQ is designed for healthcare professionals and is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes through:
Your continued use of ProfileIQ after any updates constitutes acceptance of the revised Privacy Policy.
Privacy Questions and Requests:
General Support:
Healthcare Organization Administrators:
Professional Licensing Boards: If you have concerns about how your professional information is displayed or used, you may also contact your relevant professional licensing board or healthcare regulatory authority.
Healthcare Organization Policies: If you are affiliated with a healthcare organization using ProfileIQ, please also review your organization's privacy policies and professional information sharing guidelines.
Database Source Policies: For information about how external healthcare databases handle your information, please review:
This Privacy Policy is designed to be comprehensive and transparent about how ProfileIQ collects, uses, and protects healthcare professional information. If you have questions about any aspect of this policy, please contact us using the information provided above.